Invoice Hub

The Invoice Hub provides a streamlined way to approve invoices within the StrataMax Portal, making payment management clear and efficient for committee members. It centralises the approval process so you can handle invoices quickly and confidently. ...

Approving Invoices If I only want to see invoices awaiting my approval what should I click on? It is recommended to click the option 'Mine' and the page will refresh and only show invoices awaiting your approval. If you navigate away from th...

If you've been told you'll approve invoices in the StrataMax Portal but can't find the Invoice Hub, or it was there before and has disappeared, this article explains why, and what to check. Two things must both be true for the ...

Lost access to the Invoice Hub after changing your email address, or after a change to your committee or office-bearer role? This is expected due to our security controls. Here's why, and how to get it back. Why it happens F...

You've received an invoice approval email but can't get into the Portal to approve. Work through these steps. Use the link, then log in The approval email contains a Login link. It takes you to the Portal sign-in. You still ...

If the Invoice Hub won't load, shows an error page, or invoices won't open, it's almost always a browser or device issue. Try these. Use a supported, up-to-date browser The Invoice Hub works best in Google Chrome. If it w...

The Invoice Hub on the StrataMax Portal was refreshed in January 2026. If you approved invoices in the old version, here's what's changed. Approving is now two steps, not three Select the invoices you want to approve (tick t...

Short answers to the questions approvers ask most. Viewing and downloading an invoice To view the original invoice, click the document icon on the invoice line on the far right and it will open in a new tab. Allow pop-ups, ...