Viewing Documents on the Invoice Hub and StrataMax Portal
The following provides assistance for viewing documents or invoices on the Invoice Hub or StrataMax Portal.
If your invoice/document did not open when clicking on the Adobe PDF icon on the Approval Page, there could be a number of potential problems:
Problem 1:
The browser I’m using has blocked the pop-up. This will usually be indicated by a small red X or bar at the top of the page of the browser.
Solution 1:
You can enable pop-ups for this site or across all websites in your browser by following the instructions on the following links:
Please note that we do not support other browsers for the Invoice Hub or StrataMax Portal. If you were experiencing issues using a different browser, please try again with one of the above browsers.
Problem 2:
My computer does not recognise the .PDF file when it opens or fails to open it all.
Solution 2:
We recommend that you install/reinstall the latest version of Adobe Reader by clicking this link.
