StrataMax Portal

How to create a StrataMax Portal Account

After you have logged in to the StrataMax Portal, you will be taken to the Home screen. However if you have multiple properties linked to your StrataMax Portal Account, a list of linked properties will appear first. Click Select  on the property ...

What is a StrataMax ID? A StrataMax ID is an 8 digit number that is generally provided by your strata manager in their Welcome Letter. This number plus a check digit will make up your StrataPay Reference number, which is used when paying your lev...

If you have multiple properties with strata managers that use StrataMax, you can have a single account to access all your properties. When creating a StrataMax Portal Account, all lots that have the same email address that is used to create your Str...

If a property needs to be removed from your user account, this can be done by using the instructions below. Log in to your StrataMax Portal Account. Go to your account settings and select My Properties.  Click on the red X . A confirmation s...

Properties can be shared with another StrataMax Portal Account and they can access information in relation to the shared property. If a committee member shares their property with another StrataMax Portal Account, only information pertaining to that...

Your name and title can be updated in Change Profile. Log in to your StrataMax Portal Account. Go to your account settings and select Change Profile. Enter the updated information and click Update .

Your password can be changed by using the instructions below. Log in to your StrataMax Portal Account.   https://www.stratamax.com.au/Portal/login.aspx   Go to your account settings and select Change Password. Enter your current password. Th...

Your email address can be changed by using the instructions below.  Log in to your StrataMax Portal Account. Go to your account settings and select Change Email Address . Enter your new email address. Click Update. Updating your email add...

If you are a committee member for a property, you can request access to committee reports and documents. This is called "Committee Access" and is automatically granted as long as your StrataMax Portal Account email address matches the email address ...

Viewing Documents on the Invoice Hub and StrataMax Portal The following provides assistance for viewing documents or invoices on the Invoice Hub or StrataMax Portal. If your invoice/document did not open when clicking on the Adobe PDF icon on the ...

This article covers how to request Certificate or Disclosure Statements  through the StrataMax Portal. This service is only available if a certificate has already been issued to you by the strata manager. How it Works After the initia...

This page contains Frequently Asked Questions that relate to the StrataMax Portal. TIP! Use the Ctrl + F keyboard shortcut to display your browser's search functions to look for key words on this page! General What is StrataM...