StrataMax Portal

Articles

Creating a StrataMax Portal Account
How to create a StrataMax Portal Account
Navigating the StrataMax Portal
After you have logged in to the StrataMax Portal, you will be taken to the Home screen. However if you have multiple properties linked to your StrataMax Portal Account, a list of linked properties will appear first. Click Select  on the prop...
What is a StrataMax ID and Password?
What is a StrataMax ID? A StrataMax ID is an 8 digit number that is generally provided by your strata manager in their Welcome Letter. This number plus a check digit will make up your StrataPay Reference number, which is used when paying your lev...
Adding Additional Properties
If you have multiple properties with strata managers that use StrataMax, you can have a single account to access all your properties. When creating a user account, all lots that have the same email address that is used to create your StrataMax Porta...
Removing a Property
If a property needs to be removed from your user account, this can be done by using the instructions below. Log in to your StrataMax Portal Account. Go to your account settings and select My Properties.  Click on the red X . A confirmat...
Sharing a Property
Properties can be shared with another StrataMax Portal Account and they can access information in relation to the shared property. If a committee member shares their property with another StrataMax Portal Account, only information pertaining to that...
Change Profile
Your name and title can be updated in Change Profile. Log in to your StrataMax Portal Account. Go to your account settings and select Change Profile. Enter the updated information and click Update .
Change Password
Your password can be changed by using the instructions below. Log in to your StrataMax Portal Account. Go to your account settings and select Change Password. Enter your current password. Then enter your new password and confirm the new password...
Change Email Address
Your email address can be changed by using the instructions below.  Log in to your StrataMax Portal Account. Go to your account settings and select Change Email Address . Enter your new email address. Click Update. Updating your e...
Request Committee Access
If you are a committee member for a property, you may have access to committee only documents. This access requires an higher level of access called Committee Access. Committee Access is automatically enabled if the email address that you have used...
Pop Up Help
Viewing Documents on the Invoice Hub and StrataMax Portal The following provides assistance for viewing documents or invoices on the Invoice Hub or StrataMax Portal. If your invoice/document did not open when clicking on the Adobe PDF icon on the ...