New Articles

  1. Casting Votes

    If you're casting your votes for the first time, then this article is for you! It covers how to cast votes on the various types of motions, as well as how to change votes.
  2. What is a StrataMax ID and Password?

    What is a StrataMax ID? A StrataMax ID is an 8 digit number that is generally provided by your strata manager in their Welcome Letter. This number plus a check digit will make up your StrataPay Reference number, which is used when paying your lev...
  3. Pop Up Help

    Viewing Documents on the Invoice Hub and StrataMax Portal The following provides assistance for viewing documents or invoices on the Invoice Hub or StrataMax Portal. If your invoice/document did not open when clicking on the Adobe PDF icon on the ...
  4. Request Committee Access

    If you are a committee member for a property, you may have access to committee only documents. This access requires an higher level of access called Committee Access. Committee Access is automatically enabled if the email address that you have used...
  5. Change Email Address

    Your email address can be changed by using the instructions below.  Log in to your StrataMax Portal Account. Go to your account settings and select Change Email Address . Enter your new email address. Click Update. Updating your e...
  6. Change Password

    Your password can be changed by using the instructions below. Log in to your StrataMax Portal Account. Go to your account settings and select Change Password. Enter your current password. Then enter your new password and confirm the new password...
  7. Change Profile

    Your name and title can be updated in Change Profile. Log in to your StrataMax Portal Account. Go to your account settings and select Change Profile. Enter the updated information and click Update .
  8. Sharing a Property

    Properties can be shared with another StrataMax Portal Account and they can access information in relation to the shared property. If a committee member shares their property with another StrataMax Portal Account, only information pertaining to that...
  9. Removing a Property

    If a property needs to be removed from your user account, this can be done by using the instructions below. Log in to your StrataMax Portal Account. Go to your account settings and select My Properties.  Click on the red X . A confirmat...
  10. Adding Additional Properties

    If you have multiple properties with strata managers that use StrataMax, you can have a single account to access all your properties. When creating a StrataMax Portal Account, all lots that have the same email address that is used to create your Str...