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Created On: 19/06/2026
in VoteMax
Short answers to the questions owners ask most about online voting.
I was sent a StrataVote link, or my manager mentioned StrataVote. Is that VoteMax? No. StrataVote is a different online voting product that some managers use ins...
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Created On: 19/06/2026
in VoteMax
If you have received a meeting notice or agenda and want to vote online for the first time, here is how to get set up and cast your vote. You will need a StrataMax Portal account with your property linked.
1. Create your Portal...
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Created On: 19/06/2026
in VoteMax
If you cannot see VoteMax, cannot log in to vote, or you voted but it does not look like your vote was counted, work through the checks below. Most voting problems fall into one of these groups.
I can't see the VoteMax tab
T...
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Created On: 18/06/2026
in Invoice Hub
Short answers to the questions approvers ask most.
Viewing and downloading an invoice
To view the original invoice, click the document icon on the invoice line on the far right and it will open in a new tab. Allow pop-ups, ...
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Created On: 18/06/2026
in Invoice Hub
If the Invoice Hub won't load, shows an error page, or invoices won't open, it's almost always a browser or device issue. Try these.
Use a supported, up-to-date browser
The Invoice Hub works best in Google Chrome. If it w...
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Created On: 18/06/2026
in Invoice Hub
The Invoice Hub on the StrataMax Portal was refreshed in January 2026. If you approved invoices in the old version, here's what's changed.
Approving is now two steps, not three
Select the invoices you want to approve (tick t...
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Created On: 18/06/2026
in Invoice Hub
You've received an invoice approval email but can't get into the Portal to approve. Work through these steps.
Use the link, then log in
The approval email contains a Login link. It takes you to the Portal sign-in. You still ...
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Created On: 18/06/2026
in Invoice Hub
Lost access to the Invoice Hub after changing your email address, or after a change to your committee or office-bearer role? This is expected due to our security controls. Here's why, and how to get it back.
Why it happens
F...
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Created On: 18/06/2026
in Invoice Hub
If you've been told you'll approve invoices in the StrataMax Portal but can't find the Invoice Hub, or it was there before and has disappeared, this article explains why, and what to check.
Two things must both be true for the ...
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Created On: 18/06/2026
in StrataMax Portal
This article explains how committee members get access to committee reports, documents and the Invoice Hub on the StrataMax Portal — including what to do when you join the committee, when a committee changes over, and when you are a committee memb...