Updated Articles

  1. Getting Set Up to Vote in Your Meeting

    Last Updated: 19/06/2026 in VoteMax
    If you have received a meeting notice or agenda and want to vote online for the first time, here is how to get set up and cast your vote. You will need a StrataMax Portal account with your property linked. 1. Create your Portal...

  2. Request Committee Access

    Last Updated: 19/06/2026 in StrataMax Portal
    If you are a committee member for a property, you can request access to committee reports and documents. This is called "Committee Access" and is automatically granted as long as your StrataMax Portal Account email address matches the email addres...

  3. VoteMax FAQ and Quick Answers

    Last Updated: 19/06/2026 in VoteMax
    Short answers to the questions owners ask most about online voting. I was sent a StrataVote link, or my manager mentioned StrataVote. Is that VoteMax? No. StrataVote is a different online voting product that some managers use ins...

  4. Change Password

    Last Updated: 19/06/2026 in StrataMax Portal
    Your password can be changed by using the instructions below. Log in to your StrataMax Portal Account.   https://www.stratamax.com.au/Portal/login.aspx   Go to your account settings and select Change Password. Enter your current password. Th...

  5. StrataMax Portal FAQ

    Last Updated: 19/06/2026 in StrataMax Portal
    This page contains Frequently Asked Questions that relate to the StrataMax Portal. TIP! Use the Ctrl + F keyboard shortcut to display your browser's search functions to look for key words on this page! General What is StrataM...

  6. Buying or Selling a Property - What Happens to Portal Access

    Last Updated: 19/06/2026 in StrataMax Portal
    This article explains what happens to StrataMax Portal access when a property is bought or sold, and how new owners get connected. I've Just Bought a Property After settlement, your details are recorded on the Strata Roll by...

  7. Restoring Invoice Hub Access After an Email or Committee Change

    Last Updated: 19/06/2026 in Invoice Hub
    Lost access to the Invoice Hub after changing your email address, or after a change to your committee or office-bearer role? This is expected due to our security controls. Here's why, and how to get it back. Why it happens F...

  8. What's New in the Invoice Hub (2026 Update)

    Last Updated: 19/06/2026 in Invoice Hub
    The Invoice Hub on the StrataMax Portal was refreshed in January 2026. If you approved invoices in the old version, here's what's changed. Approving is now two steps, not three Select the invoices you want to approve (tick t...

  9. The Invoice Hub Won't Open on My Browser or Device

    Last Updated: 19/06/2026 in Invoice Hub
    If the Invoice Hub won't load, shows an error page, or invoices won't open, it's almost always a browser or device issue. Try these. Use a supported, up-to-date browser The Invoice Hub works best in Google Chrome. If it w...

  10. Why Can't I See the Invoice Hub?

    Last Updated: 19/06/2026 in Invoice Hub
    If you've been told you'll approve invoices in the StrataMax Portal but can't find the Invoice Hub, or it was there before and has disappeared, this article explains why, and what to check. Two things must both be true for the ...
Copyright © 2019 StrataMax.