Updated Articles

  1. Request Committee Access

    If you are a committee member for a property, you can request access to committee reports and documents. This is called "Committee Access" and is automatically granted as long as your StrataMax Portal Account email address matches the email address ...
  2. Change Email Address

    Your email address can be changed by using the instructions below.  Log in to your StrataMax Portal Account. Go to your account settings and select Change Email Address . Enter your new email address. Click Update. Updating your email add...
  3. Certificates & Disclosure Statements

    This article covers how to request Certificate or Disclosure Statements  through the StrataMax Portal. This service is only available if a certificate has already been issued to you by the strata manager. How it Works After the initia...
  4. Sharing a Property

    Properties can be shared with another StrataMax Portal Account and they can access information in relation to the shared property. If a committee member shares their property with another StrataMax Portal Account, only information pertaining to that...
  5. What is a StrataMax ID and Password?

    What is a StrataMax ID? A StrataMax ID is an 8 digit number that is generally provided by your strata manager in their Welcome Letter. This number plus a check digit will make up your StrataPay Reference number, which is used when paying your lev...
  6. Removing a Property

    If a property needs to be removed from your user account, this can be done by using the instructions below. Log in to your StrataMax Portal Account. Go to your account settings and select My Properties.  Click on the red X . A confirmation s...
  7. Change Profile

    Your name and title can be updated in Change Profile. Log in to your StrataMax Portal Account. Go to your account settings and select Change Profile. Enter the updated information and click Update .