Popular Articles

  1. Pop Up Help

    Viewing Documents on the Invoice Hub and StrataMax Portal The following provides assistance for viewing documents or invoices on the Invoice Hub or StrataMax Portal. If your invoice/document did not open when clicking on the Adobe PDF icon on the ...
  2. What is a StrataMax ID and Password?

    What is a StrataMax ID? A StrataMax ID is an 8 digit number that is generally provided by your strata manager in their Welcome Letter. This number plus a check digit will make up your StrataPay Reference number, which is used when paying your lev...
  3. Creating a StrataMax Portal Account

    How to create a StrataMax Portal Account
  4. Invoice Hub Approver Instructions

    The Invoice Hub is not available by default and extra charges for this service may apply. Please contact your strata manager for more information. The Invoice Hub facilitates the process of providing committee members with the ability to approv...
  5. Casting Votes

    If you're casting your votes for the first time, then this article is for you! It covers how to cast votes on the various types of motions, as well as how to change votes.
  6. Navigating the StrataMax Portal

    After you have logged in to the StrataMax Portal, you will be taken to the Home screen. However if you have multiple properties linked to your StrataMax Portal Account, a list of linked properties will appear first. Click Select  on the prop...
  7. Adding Properties

    If you have multiple properties with strata managers that use StrataMax, you can have a single account to access all your properties. When creating a StrataMax Portal Account, all lots that have the same email address that is used to create your Str...
  8. VoteMax Introduction and Basics

    In this article you can learn about the the fundamentals of VoteMax; What it is, how you access it, and what information can you expect to see within a meeting or ballot.
  9. Certificates & Disclosure Statements

    This article covers how to request Certificate or Disclosure Statements  through the StrataMax Portal. This service is only available if a certificate has already been issued to you by the strata manager. How it Works After the i...
  10. Request Committee Access

    If you are a committee member for a property, you can request access to committee reports and documents. This is called "Committee Access" and is automatically granted as long as your StrataMax Portal Account email address matches the emai...