Popular Articles

  1. What is a StrataMax ID and Password?

    What is a StrataMax ID? A StrataMax ID is an 8 digit number that is generally provided by your strata manager in their Welcome Letter. This number plus a check digit will make up your StrataPay Reference number, which is used when paying your lev...
  2. Pop Up Help

    Viewing Documents on the Invoice Hub and StrataMax Portal The following provides assistance for viewing documents or invoices on the Invoice Hub or StrataMax Portal. If your invoice/document did not open when clicking on the Adobe PDF icon on the ...
  3. Creating a StrataMax Portal Account

    How to create a StrataMax Portal Account
  4. Navigating the StrataMax Portal

    After you have logged in to the StrataMax Portal, you will be taken to the Home screen. However if you have multiple properties linked to your StrataMax Portal Account, a list of linked properties will appear first. Click Select  on the prop...
  5. Invoice Hub Approver Instructions

    The Invoice Hub is not available by default and extra charges for this service may apply. Please contact your strata manager for more information. The Invoice Hub facilitates the process of providing committee members with the ability to approve ...
  6. Adding Additional Properties

    If you have multiple properties with strata managers that use StrataMax, you can have a single account to access all your properties. When creating a StrataMax Portal Account, all lots that have the same email address that is used to create your Str...
  7. Request Committee Access

    If you are a committee member for a property, you may have access to committee only documents. This access requires an higher level of access called Committee Access. Committee Access is automatically enabled if the email address that you have used...
  8. Invoice Hub Troubleshooting

    IMPORTANT NOTE: The invoice hub is not available by default and extra charges for this service will apply. Please contact your strata manager for more information. Viewing Invoices The invoice is not appearing when I click on the PDF icon? ...
  9. VoteMax Introduction and Basics

    In this article you can learn about the the fundamentals of VoteMax; What it is, how you access it, and what information can you expect to see within a meeting or ballot.
  10. Casting Votes

    If you're casting your votes for the first time, then this article is for you! It covers how to cast votes on the various types of motions, as well as how to change votes.