Popular Articles

  1. Pop Up Help

    Viewing Documents on the Invoice Hub and StrataMax Portal The following provides assistance for viewing documents or invoices on the Invoice Hub or StrataMax Portal. If your invoice/document did not open when clicking on the Adobe PDF icon on the ...
  2. What is a StrataMax ID and Password?

    What is a StrataMax ID? A StrataMax ID is an 8 digit number that is generally provided by your strata manager in their Welcome Letter. This number plus a check digit will make up your StrataPay Reference number, which is used when paying your lev...
  3. Creating a StrataMax Portal Account

    How to create a StrataMax Portal Account
  4. Navigating the StrataMax Portal

    After you have logged in to the StrataMax Portal, you will be taken to the Home screen. However if you have multiple properties linked to your StrataMax Portal Account, a list of linked properties will appear first. Click Select  on the prop...
  5. Adding Additional Properties

    If you have multiple properties with strata managers that use StrataMax, you can have a single account to access all your properties. When creating a user account, all lots that have the same email address that is used to create your StrataMax Porta...
  6. Request Committee Access

    If you are a committee member for a property, you may have access to committee only documents. This access requires an higher level of access called Committee Access. Committee Access is automatically enabled if the email address that you have used...
  7. Invoice Hub Approver Instructions

    IMPORTANT NOTE: The invoice hub is not available by default and extra charges for this service will apply. Please contact your strata manager for more information. The Invoice Hub facilitates the process of providing committee members with the ab...
  8. Forgot Password?

    I have forgotten my password for my StrataMax Portal Account? Return to the login page (Click the home button on the menu) - www.stratamax.com.au   Enter your email address into the Email field. Click on the 'Forgot password?' li...
  9. General

    What is a StrataMax Portal Account? A StrataMax Portal Account is the method of logging into the StrataMax Portal. You can manage all of your properties from one account. To make it easier for you to remember your login details, StrataMax Portal ...
  10. Creating an Account

    Frequently Asked Questions (FAQ) for when creating a StrataMax Portal Account.