Popular Articles

  1. Request Committee Access

    If you are a committee member for a property, you can request access to committee reports and documents. This is called "Committee Access" and is automatically granted as long as your StrataMax Portal Account email address matches the email address ...
  2. Invoice Hub Troubleshooting

    Approving Invoices I have approved the invoices by clicking on the tick however I am receiving emails to remind me of invoices awaiting approval and when I log in invoices I have approved are still awaiting approval? When ticking the invoices ...
  3. Change Email Address

    Your email address can be changed by using the instructions below.  Log in to your StrataMax Portal Account. Go to your account settings and select Change Email Address . Enter your new email address. Click Update. Updating your email add...
  4. Change Password

    Your password can be changed by using the instructions below. Log in to your StrataMax Portal Account.   https://www.stratamax.com.au/Portal/login.aspx   Go to your account settings and select Change Password. Enter your current password. Th...
  5. Sharing a Property

    Properties can be shared with another StrataMax Portal Account and they can access information in relation to the shared property. If a committee member shares their property with another StrataMax Portal Account, only information pertaining to that...
  6. Change Profile

    Your name and title can be updated in Change Profile. Log in to your StrataMax Portal Account. Go to your account settings and select Change Profile. Enter the updated information and click Update .
  7. Removing a Property

    If a property needs to be removed from your user account, this can be done by using the instructions below. Log in to your StrataMax Portal Account. Go to your account settings and select My Properties.  Click on the red X . A confirmation s...
  8. Updating Your Details

    As an owner, you can view and change your details on the StrataMax Portal. In the 'Change Details' screen there are a number of fields, buttons, tick boxes and blue information boxes. Depending on a variety of factors, which ones you will see will...