-
Last Updated: 22/06/2026
in StrataMax Portal How to create a StrataMax Portal Account
-
Last Updated: 22/06/2026
in StrataMax Portal
This article will help you resolve the most common issues when logging in to the StrataMax Portal, including forgotten passwords, locked accounts, and problems with saved passwords in your browser. TIP! Use the Ctrl + F keyboard shortcut to ...
-
Last Updated: 20/06/2026
in StrataMax Portal You can change the email address you use to log in to the StrataMax Portal at any time from your account settings. Changing it here updates only your portal login, not the email your strata manager holds for you, so this article also covers what els...
-
Last Updated: 20/06/2026
in StrataMax Portal
Different questions are handled by different people. This page helps you find the right contact the first time, so your request isn't delayed by being passed between teams.
Contact Your Strata Manager / Body Corporate Manager F...
-
Last Updated: 20/06/2026
in StrataMax Portal
If you've requested a password reset, tried to create an account, or expect notifications from the StrataMax Portal but nothing arrives, there are two possible causes: the email address isn't linked to a Portal account, or the email is being filte...
-
Last Updated: 19/06/2026
in Invoice Hub
You've received an invoice approval email but can't get into the Portal to approve. Work through these steps.
Use the link, then log in
The approval email contains a Login link. It takes you to the Portal sign-in. You still ...
-
Last Updated: 19/06/2026
in VoteMax
If you cannot see VoteMax, cannot log in to vote, or you voted but it does not look like your vote was counted, work through the checks below. Most voting problems fall into one of these groups.
I can't see the VoteMax tab
T...
-
Last Updated: 19/06/2026
in VoteMax
If you have received a meeting notice or agenda and want to vote online for the first time, here is how to get set up and cast your vote. You will need a StrataMax Portal account with your property linked.
1. Create your Portal...
-
Last Updated: 19/06/2026
in StrataMax Portal
If you are a committee member for a property, you can request access to committee reports and documents. This is called "Committee Access" and is automatically granted as long as your StrataMax Portal Account email address matches the email addres...
-
Last Updated: 19/06/2026
in VoteMax
Short answers to the questions owners ask most about online voting.
I was sent a StrataVote link, or my manager mentioned StrataVote. Is that VoteMax? No. StrataVote is a different online voting product that some managers use ins...