New Articles

  1. Removing a Property

    If a property needs to be removed from your user account, this can be done by using the instructions below. Log in to your StrataMax Portal Account. Go to your account settings and select My Properties.  Click on the red X . A confirmation...
  2. VoteMax Introduction and Basics

    In this article you can learn about the the fundamentals of VoteMax; What it is, how you access it, and what information can you expect to see within a meeting or ballot.
  3. Navigating the StrataMax Portal

    After you have logged in to the StrataMax Portal, you will be taken to the Home screen. However if you have multiple properties linked to your StrataMax Portal Account, a list of linked properties will appear first. Click Select  on the property ...
  4. Invoice Hub Troubleshooting

    Approving Invoices If I only want to see invoices awaiting my approval what should I click on? It is recommended to click the option 'Mine' and the page will refresh and only show invoices awaiting your approval. If you navigate away from th...
  5. Creating a StrataMax Portal Account

    How to create a StrataMax Portal Account
  6. Change Profile

    Your name and title can be updated in Change Profile. Log in to your StrataMax Portal Account. Go to your account settings and select Change Profile. Enter the updated information and click Update .
  7. Adding Properties

    If you have multiple properties with strata managers that use StrataMax, you can have a single account to access all your properties. When creating a StrataMax Portal Account, all lots that have the same email address that is used to create your Str...
  8. Sharing a Property

    Properties can be shared with another StrataMax Portal Account and they can access information in relation to the shared property. If a committee member shares their property with another StrataMax Portal Account, only information pertaining to that...
  9. What is a StrataMax ID and Password?

    What is a StrataMax ID? A StrataMax ID is an 8 digit number that is generally provided by your strata manager in their Welcome Letter. This number plus a check digit will make up your StrataPay Reference number, which is used when paying your lev...