Portal Help
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Table of Contents
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Glossary
StrataMax Portal
Creating a StrataMax Portal Account
StrataMax Portal Login Troubleshooting
Navigating the StrataMax Portal
What is a StrataMax ID and Password?
Adding Properties
Removing a Property
Sharing a Property
Change Profile
Change Password
Change Email Address
Request Committee Access
Pop Up Help
Certificates
StrataMax Portal FAQ
Updating Your Details
'New IP Address Detected' Security Alert Email
Not Receiving StrataMax Portal Emails
How to Clear Your Browser Cache and Cookies
How Your Email Address Links Your Portal Account, Property and Notifications
Levies and Payments on the StrataMax Portal
Card Payments and the 1 October 2026 Changes
Deleting Your Portal Account or Unlinking a Property
Buying or Selling a Property — What Happens to Portal Access
Portal Emails and Notifications Explained
Who Do I Contact? (StrataMax, Your Strata Manager, or StrataPay)
Committee Members: Getting and Keeping Portal Access
Financial Dashboard
New
Invoice Hub
Invoice Hub Approver Instructions
Invoice Hub Troubleshooting
Why Can't I See the Invoice Hub?
Restoring Invoice Hub Access After an Email or Committee Change
Can't Log In to Approve Invoices?
The Invoice Hub Won't Open on My Browser or Device
What's New in the Invoice Hub (2026 Update)
Invoice Hub Quick Answers
VoteMax
VoteMax Introduction and Basics
Casting Votes
VoteMax Troubleshooting
Getting Set Up to Vote in Your Meeting
VoteMax FAQ and Quick Answers
Release Notes
StrataMax Portal
Updated Articles
Change Profile
Last Updated: 21/06/2019
in
StrataMax Portal
Your name and title can be updated in Change Profile. Log in to your StrataMax Portal Account. Go to your account settings and select Change Profile. Enter the updated information and click Update .
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