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Last Updated: 18/06/2026
in StrataMax Portal
This article explains how committee members get access to committee reports, documents and the Invoice Hub on the StrataMax Portal — including what to do when you join the committee, when a committee changes over, and when you are a committee memb...
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Last Updated: 06/02/2026
in Invoice Hub
Approving Invoices If I only want to see invoices awaiting my approval what should I click on? It is recommended to click the option 'Mine' and the page will refresh and only show invoices awaiting your approval. If you navigate away from th...
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Last Updated: 21/08/2025
in StrataMax Portal
This article covers how to request Certificates through the StrataMax Portal if the Strata Manager has enabled this service. Due to the nature of the certificate information, it may not be available. How it Works After the strata manager h...
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Last Updated: 07/02/2025
in StrataMax Portal
As an owner, you can view and change your details on the StrataMax Portal. In the 'Change Details' screen there are a number of fields, buttons, tick boxes and blue information boxes. Depending on a variety of factors, which ones you will see will...
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Last Updated: 22/01/2025
in VoteMax
In this article you can learn about the the fundamentals of VoteMax; What it is, how you access it, and what information can you expect to see within a meeting or ballot.
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Last Updated: 25/11/2024
in VoteMax
If you're casting your votes for the first time, then this article is for you! It covers how to cast votes on the various types of motions, as well as how to change votes.
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Last Updated: 06/11/2023
in StrataMax Portal
Viewing Documents on the Invoice Hub and StrataMax Portal The following provides assistance for viewing documents or invoices on the Invoice Hub or StrataMax Portal. If your invoice/document did not open when clicking on the Adobe PDF icon on the ...
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Last Updated: 22/11/2022
in StrataMax Portal
If you have multiple properties with strata managers that use StrataMax, you can have a single account to access all your properties. When creating a StrataMax Portal Account, all lots that have the same email address that is used to create your Str...
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Last Updated: 23/04/2020
in StrataMax Portal
Properties can be shared with another StrataMax Portal Account and they can access information in relation to the shared property. If a committee member shares their property with another StrataMax Portal Account, only information pertaining to that...
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Last Updated: 14/10/2019
in StrataMax Portal
What is a StrataMax ID? A StrataMax ID is an 8 digit number that is generally provided by your strata manager in their Welcome Letter. This number plus a check digit will make up your StrataPay Reference number, which is used when paying your lev...